Comments on: How To: Stop Marketing Text Messages From T-Mobile http://klkl.co.uk/2008/12/14/how-to-stop-marketing-text-messages-from-t-mobile/ it's easy to type Wed, 07 Jul 2010 19:41:37 +0100 http://wordpress.org/?v=2.8 hourly 1 By: klkl http://klkl.co.uk/2008/12/14/how-to-stop-marketing-text-messages-from-t-mobile/comment-page-1/#comment-134 klkl Thu, 30 Apr 2009 13:48:38 +0000 http://klkl.co.uk/?p=124#comment-134 Wow thanks Jennifer that's a very informative response. So far I've not had any more promotional material from T-Mobile but those MPS details are good to have to hand. Wow thanks Jennifer that’s a very informative response. So far I’ve not had any more promotional material from T-Mobile but those MPS details are good to have to hand.

]]> By: Jennifer http://klkl.co.uk/2008/12/14/how-to-stop-marketing-text-messages-from-t-mobile/comment-page-1/#comment-133 Jennifer Thu, 30 Apr 2009 11:31:47 +0000 http://klkl.co.uk/?p=124#comment-133 Had the same with them its a nightmare! I called and made a legal demand based on the EU laws regarding 'mobile marketing'. By law all mobile phone companies are supposed to clearly state in their marketing text how to 'opt-out'. O2 was actually penalised for this back in 2000(?) or so and it set precedence. Mobile phone companies are also not supposed to harass you unless you give consent to be marketed to. This can sometimes be in the fine print that as long as you're their customer you consent to being marketed to. Since it is so vague you can still request to be taken from the marketing list. Once I made this clear to t-Mobile they put me straight through to some person in the legal department who told me that I had to submit my mobile carrier details (T-Mobile) and the mobile phone number that I wish to protect from marketing to MPS. I also included a clear request to stop all phone, text, post details from being marketed to. I furthered that I did not and do not give permission for T-Mobile or any affiliate company of T-Mobile to use my details for marketing purposes. So far the texts have stopped and no more harassment. Hope it works for you! Mail all this to: Mailing Preference Service FREEPOST 22 London W1E 7EZ OR Call: 02077664410 Had the same with them its a nightmare! I called and made a legal demand based on the EU laws regarding ‘mobile marketing’.

By law all mobile phone companies are supposed to clearly state in their marketing text how to ‘opt-out’. O2 was actually penalised for this back in 2000(?) or so and it set precedence. Mobile phone companies are also not supposed to harass you unless you give consent to be marketed to. This can sometimes be in the fine print that as long as you’re their customer you consent to being marketed to. Since it is so vague you can still request to be taken from the marketing list.

Once I made this clear to t-Mobile they put me straight through to some person in the legal department who told me that I had to submit my mobile carrier details (T-Mobile) and the mobile phone number that I wish to protect from marketing to MPS. I also included a clear request to stop all phone, text, post details from being marketed to. I furthered that I did not and do not give permission for T-Mobile or any affiliate company of T-Mobile to use my details for marketing purposes. So far the texts have stopped and no more harassment. Hope it works for you!

Mail all this to:
Mailing Preference Service
FREEPOST 22
London
W1E 7EZ

OR

Call:
02077664410

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